Frequently Asked Questions (FAQs)

1. Who is Starion Energy?: Starion is a licensed electricity supplier, passionate about educating the public about energy deregulation.
2. What is energy deregulation?: The purpose of energy deregulation is to break up the monopolies of the utility companies. It provides customers a choice.
3. What information do I need to enroll with Starion?: Your bill has all the necessary information needed to enroll.
4. Is it difficult to switch?: It's simple, you can enroll by phone, internet or paper.
5. When I switch suppliers, is there a disruption of service?: The switch is seamless and there is no disruption of service.
6. When will my service start?: After your enrollment is successfully processed by the utility, you will begin drawing power from Starion. It generally takes 1 to 2 billing cycles.
7. Who do I pay?: All of your billing services will still be provided by your local utility. There are no changes, you will continue to receive the same bill.
8. Are there an enrollment fees or hidden cost?: It is free to enroll and there are no additional costs.
9. Are there any cancellation fees?: There are no cancellation fees for residential customers. Based on the product a cancellation fee may apply for commercial customers.
10. Who delivers my electricity?: Your local utility will continue to deliver your electricity with the same reliable service.
11. Who do I contact in the event of an emergency or power outage?: You still contact your local utility
12. What is a variable rate?: A variable rate may change each month based on market conditions.
13. What is a fixed rate?: A Fixed rate is constant for a period of time (i.e. 12 months),
14. What areas does Starion Energy service?: Currently Starion services Connecticut, New York, and Maryland.

Frequently Asked Questions

1. Who is Starion Energy?

2. What is energy deregulation?

3. What information do I need to enroll with Starion?

4. Is it difficult to switch?

5. When I switch suppliers, is there a disruption of service?

6. When will my service start?

7. Who do I pay?

8. Are there an enrollment fees or hidden cost?

9. Are there any cancellation fees?

10. Who delivers my electricity?

11. Who do I contact in the event of an emergency or power outage?

12. What is a variable rate?

13. What is a fixed rate?

14. What areas does Starion Energy service?